Policies, Terms and Conditions
Cancellations & Refunds:Absolutely no refund, for any reason, upon early checkout. (noise from neighborhood clubs and fireworks does not constitute a refund) All reservations payments are non-refundable unless Rosarito Condos can re-rent the same property for the same period of time. Reservations that are re-rented are subject to a $100 processing fee. Holiday/Event payments are non-refundable regardless of re-rental. Reservations may be re-scheduled (Same property and number of nights) up to 21 days prior to departure subject to a $100 re-scheduling fee. After departure any un-used portion of your stay is non-refundable. If security denies access to guest because accommodation voucher does not match guest or the number of guest exceeds the maximum allowed, no refund will be made. Security at Oceana reserves the rights to demand guest vacate the premises and no refund will be given.
Prices and Accommodation SubstitutionAll prices, amenities and services reflect current rates in effect and are subject to change without notice. Rosarito Dreams reserves the right to substitute similar accommodations, or services, and to make adjustments in prices if it is discovered that a particular price was shown or quoted incorrectly. Every effort will be made to provide services or accommodations of equal standard and quality for your safety, convenience and enjoyment. All prices are in U.S. Dollars ($USD). Prices do no not include - Expenses and items not mentioned including but not limited to air transportation, tips for personal services, meals, beverages, parking fees, insurance, resort fees, telephone calls, laundry service, cleaning and other items of a personal nature.
Deposits:A deposit or full payment is required to reserve any condo or house. Reservations will be released if deposit is not received within 24 hours. If a reservation is made within 15 days prior to stay, immediate full payment is required. Reservations made outside of 15 days requires a one night minimum deposit. Payment by Money Order, Bank transfer or PayPal will confirm your reservation. Other fees: 5% for PayPal
BaggageNeither Rosarito Dreams, nor the selling agent shall be responsible of the loss, damage or delay of customer's baggage.
Mexico does not conform to the United States' American Disabilities Act standards and, therefore, facilities for disables persons are extremely limited in Mexico.
Responsibility and Liability
The condominiums and houses advertised are provided by Rosarito Dreams. The suppliers providing transportation, tours, and accommodations for Rosarito Dreams are independent contractors and are not agents or employees of Rosarito Dreams. By utilizing the services of the suppliers, you agree that neither Rosarito Dreams nor any of its representatives shall be liable for any accident, loss, injury or damage to you or to those traveling with you in connection with any accommodations, transportation or other services or resulting directly or indirectly from any occurrences or conditions beyond their control, including defect in vehicles, breakdown in equipment, poor weather conditions, strikes, theft, delays, cancellations or changes in itineraries or schedules, etc. Remember that all travel documents and required personal identification, as well as compliance with all customs and immigration regulations, is your responsibility. The terms under which you agree to take a vacation cannot be changed or amended except in writing, and must be signed by an authorized officer of Rosarito Dreams. Limitation of Liability - By booking one of these condominiums, you acknowledge that in all events Rosarito Dreams shall not be liable for any consequential damages and that the sole extent of Rosarito Dreams liability shall never exceed the amount actually paid by you to Rosarito Dreams. Arbitration ? Arbitration - Any controversy or claim arising out of, or relating to, any of the vacations advertised in this brochure shall be submitted to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Customer and Rosarito Dreams understand and agree that, by agreeing to binding arbitration, they are giving up the right to trial on the merits, by either judge or jury, or trial de novo and the right to appeal. Any or all Arbitration shall commence in the Santa Monica or Los Angeles Downtown Courthouse, County of Los Angeles, California.